FAQs

1) How long does the shipment order take to deliver?
We try our best to ship your orders as soon as possible. Processing and dispatching an order ideally is done within 2-4 days. However, the date of delivery depends on your PIN code.

 

2) How can I track my order?
Your orders can be conveniently tracked through the Online Tracking Facility on our website under “Track Order” in My Account section. We will also send you a tracking mail when the order is dispatched by us.

 

3) What happens when the product purchased is out of stock?
We aim to keep stock of all products listed on our website. In case you have made payment for a product that is unavailable, we will communicate the same to you within 2 working days of your purchase. You could then either substitute your purchase with another product that is available on the website or the money will be duly refunded.

 

4) Can I purchase different products for different shipment addresses in one order?
We can process only one shipping address per order. So, if any customer would like to order several items and ship to different addresses, please treat this as separate orders.
A particular order can only be delivered to a single address. As a suggestion, we request you to place two orders for different addresses.

 

5) What happens if no one is present to receive the package/shipment, at the address provided?
Keeping in view the ease of delivery, our courier partners will make 3 delivery attempts at the address specified by the customer. Beyond this they will inform us about the package, being non-delivered.